Leader

Communications
TCAD Paramedics is a proud partner of the Taney County’s E-911 system. Our Communication Center provides a medically
approved,unified system to dispatch units to medical emergencies including systemized caller interrogation and
pre-arrival instructions.Using this system we assist the patient through the caller. We can prompt each caller with basic
instructions that can help sustain life or even help bring a new life into the world.
Our Emergency Medical Dispatchers (EMDs) manage our resources moment by moment. Using System Status Management
(SSM) they are able to move
EMS units to optimal locations in order to provide the quickest response regardless of the
location of the next call.

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Constant communications with our responding units through radio and Mobile Data Terminals (MDT’s) devices keep information current.
Our EMDs can follow our responding units on the map and provide turn by turn instructions when needed.

Ongoing quality improvement assures that our EMDs are following protocol, using SSM and continue to provide the highest level of
pre-hospital emergency care available. Each caller should feel that they are the only caller and that their call is handled with urgency.

The EMDs receive several hours of training before they are scheduled to become certified. Once they have received the EMD
certification they return to training where the trainer and the communications major will review the progress and determine the
completion of training.

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Becoming an EMD is an exciting and very rewarding profession.
Several of our communicators have made TCAD a home
for years. If you feel you have 
what it takes to become
a certified EMD, click on the link below for possible openings.
TCAD Human Resources
 Thanks for stopping in for a visit!